Risk & Value
Balanced Scorecard
The Balanced Scorecard across four perspectives, with Internal Process fed from your work plans.
Kaplan and Norton's four perspectives: Financial, Customer, Internal Process, and Learning and Growth, each with objectives, measures, targets and initiatives.
Internal Process populates from your work plan. The other three you enter, with quarterly targets and actuals.
The Strategy Map view is the later evolution of the same model: objectives in perspective bands with cause-and-effect arrows flowing upward, from capability to process to customer promise to financial outcome. Those arrows are authored by you and never inferred.
It presents data. It does not produce a composite score.
Risk & Value
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